Privacy Policy
Effective Date: June 2026
Welcome to Shafa Care Pharmacy. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Full Name
Email Address
Phone Number
Billing and Shipping Address
Order Information
Payment Details (processed securely through authorized payment providers)
Technical Information
IP Address
Browser Type
Device Information
Website Usage Data
Cookies and Analytics Information
2. How We Use Your Information
Shafa Care Pharmacy uses your information to:
Process and deliver your orders
Provide customer support
Verify prescriptions when required
Improve our products and services
Send order confirmations and delivery updates
Respond to inquiries and requests
Prevent fraud and unauthorized transactions
Comply with legal and regulatory obligations
3. Protection of Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
Our website uses secure technologies and industry-standard practices to safeguard customer data.
4. Payment Security
All payments are processed through secure and trusted payment gateways. Shafa Care Pharmacy does not store sensitive payment information such as full credit card or debit card details on our servers.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Enhance customer experience
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
6. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share information only with:
Delivery and logistics partners
Payment service providers
Healthcare professionals when legally required
Government or regulatory authorities when required by law
7. Prescription Medicines
For prescription-required medicines, customers may be required to provide valid prescription information. Such information is handled confidentially and used solely for order verification and compliance purposes.
8. Data Retention
We retain customer information only for as long as necessary to:
Fulfill orders
Provide customer support
Maintain business records
Comply with legal and regulatory requirements
9. Your Rights
You may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of eligible personal data
Opt out of marketing communications
Request information regarding how your data is used
To exercise these rights, please contact us using the information below.
10. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
11. Children’s Privacy
Our services are not intended for children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
Shafa Care Pharmacy reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Shafa Care Pharmacy
📧 Email: info@shafacarepharmacy.com
📞 Phone: +92 326 0326845
🌐 Website: www.shafacarepharmacy.com
We are committed to protecting your privacy and maintaining the confidentiality of your information.