Terms & Conditions
Last Updated: June 2026
Welcome to Shafa Care Pharmacy. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.
1. Acceptance of Terms
By accessing, browsing, or purchasing products from Shafa Care Pharmacy, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.
2. About Shafa Care Pharmacy
Shafa Care Pharmacy is committed to providing high-quality healthcare products, medicines, medical equipment, and pharmacy-related services. We strive to ensure the accuracy of product information and maintain the highest standards of customer care.
3. Product Information
We make every effort to ensure that product descriptions, images, prices, and availability are accurate. However:
Product packaging and appearance may vary from displayed images.
Product availability may change without prior notice.
We reserve the right to correct any pricing or product information errors.
Certain medicines and healthcare products may require a valid prescription.
4. Prescription Medicines
For prescription-required medicines:
Customers must provide a valid prescription issued by a licensed healthcare professional.
Shafa Care Pharmacy reserves the right to verify prescriptions before processing orders.
Orders for prescription medicines may be canceled if valid documentation is not provided.
5. Orders & Payments
By placing an order:
You confirm that all information provided is accurate and complete.
Orders are subject to acceptance and availability.
We reserve the right to refuse or cancel orders at our discretion.
Payment must be completed through approved payment methods before order processing, unless Cash on Delivery is available.
6. Shipping & Delivery
We aim to deliver orders promptly; however:
Delivery times are estimates and may vary due to location, weather, courier delays, or other circumstances.
Customers are responsible for providing accurate delivery information.
Shafa Care Pharmacy is not liable for delays beyond our reasonable control.
7. Returns & Refunds
Customer satisfaction is important to us.
Returns and refunds may be accepted under the following conditions:
Incorrect or damaged items received.
Product quality concerns verified by our team.
Return requests submitted within the applicable return period.
For safety and regulatory reasons, certain medicines and healthcare products may not be eligible for return or exchange once delivered.
8. Customer Responsibilities
Customers agree to:
Provide accurate personal and delivery information.
Use products only as directed by healthcare professionals or product instructions.
Consult qualified medical professionals regarding health-related concerns.
Shafa Care Pharmacy is not responsible for misuse of products purchased through our website.
9. Health Information Disclaimer
Information provided on this website is for general informational purposes only and should not be considered medical advice.
Customers should always:
Consult a licensed physician, pharmacist, or healthcare professional.
Carefully read product labels and instructions.
Seek professional medical guidance for diagnosis and treatment.
10. Privacy & Data Protection
We respect your privacy and protect your personal information in accordance with our Privacy Policy.
Information collected may be used for:
Order processing
Customer support
Delivery services
Website improvement
Legal and regulatory compliance
We do not sell customer information to third parties.
11. Intellectual Property
All content on this website, including text, graphics, logos, designs, images, and trademarks, is the property of Shafa Care Pharmacy and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
12. Limitation of Liability
To the fullest extent permitted by law, Shafa Care Pharmacy shall not be liable for:
Indirect or consequential damages
Loss of profits or business opportunities
Delays caused by third-party service providers
Misuse of products purchased through the website
13. Account Security
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and all activities conducted under your account.
Please notify us immediately of any unauthorized access or security concerns.
14. Modifications to Terms
Shafa Care Pharmacy reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Changes will become effective immediately upon publication on this website.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable within the jurisdiction in which Shafa Care Pharmacy operates.
16. Contact Information
For questions regarding these Terms & Conditions, please contact us:
Shafa Care Pharmacy
📞 Phone: +92 326 0326845
📧 Email: info@shafacarepharmacy.com
🌐 Website: shafacarepharmacy.com
🏥 Customer Support: 24/7 Services
Thank you for choosing Shafa Care Pharmacy. We appreciate your trust and look forward to serving your healthcare needs with professionalism, care, and integrity.